Orders
      Back to home
      1. FAQ
      2. Partner Portal
      3. Orders

      I cannot proceed to checkout, what is the problem?

      This answer is applicable for Contract & Trade professionals only

      There are some mandatory fields within the checkout process, e.g. 'Purchase Order Reference.' If you still cannot proceed with your order, please send your cart to your sales manager via the button 'Contact us'.

      In other cases, you have received a notification that you are not able to place your order due to administrative reasons. Please send your cart to your sales manager via the button 'Contact us'.

       

      This answer is applicable for existing retailers only

      There are some mandatory fields within the checkout process, e.g. 'Purchase Order Reference.' Please ensure all mandatory fields are filled in. If you still cannot proceed with your order, please contact website@ethnicraft.com.